N-Central Device Details

After logging into N-Central and going to a customer, click on “All Devices” in the top left. This will bring up a list of all of the devices in N-Central for that customer. If you want to know more detail about any device in N-Central, simply click on the name and it will take you into the Device Details for that device.  

• Overview: Provides all of the Active issues (currently monitored) for the device, as well as a list of all of all of the tickets opened on this device in the last 3 days. There is also a section for System Information, Memory Utilization, CPU Utilization, Actively Running Processes, a Patch Summary, Windows services that are on device, and AntiVirus Protection.
• Tools: This tab has a whole lot more tabs underneath it and allows you to interact with the device without impacting the user. You can view, start, and stop servers, you can start and stop processes, you can modify the local registry, you can see the current applications installed and silently uninstall some of the applications from here. You can view and manipulate startup applications, view and troubleshoot currently installed printers, run an active command prompt, view the file system of the device, and execute scripts and automation policies specific to this device.
• Monitoring: List of all of the services and components of the device being monitored and alerted on.
• Asset: Large number of tabs under it providing system and hardware information on the device.
• Settings: Manipulated by our rules and used to setup the tools onto the device. However there is one tab of note under this section which is the Properties Tab. Within this tab you are able to update the “Given Name” of the device, in case you need to add any special information into it.