Portal Guide

What if I forget my password?

If you can't remember your password, upon login you should have a self-selection option to click "Forgot your password?" Enter your email address and click the "Send reset email" button. Check your inbox for an email from info@collabrance.com that includes a temporary password.

Passwords must be at least 8 characters long and include lower and uppercase letters, a number, and a symbol.

(Note: Users must SETUP their password first and REGISTER their account before "Forgot my password" functionality works.)

How can I update my personal information?

Click here to view the current information we have for you, and resubmit any updates if needed.

Where do I submit an order form or request?

Click here and complete the form, attached your document and submit for our team to collect your next order!

What if I can't find what I'm looking for?

You can try the search icon and functionality at the top right of the window. If that doesn't work, we also have the Resource Library that holds almost all assets in one location for you to also search. Of course, always feel free to reach out to our team to help you find the information you need, or get answers to your questions by emailing info@collabrance.com.