Preparing Your QBR Overview Sales Training
Involve people at all levels, including:
You need to know the basic business model and processes of this subscriber. If you do not understand these things, always start with questions to learn more about their processes and how technology affects each area of their business directly, like:
Review of stabilization work, alerts and requests from their environment, and all remediation
Gather the information you need for your next QBR meeting with an existing customer out of StreamlineIT.
Outline costs including servers, workstations, network devices, IT projects, services communications, etc.
Template to help put together your presentation and prompt discussion for the current environment and next steps.