Project Responsibilities

Service Activation

Let's work together to set expectations, make progress, set timelines and we understand how each role plays a critical part in making an onboarding a success.

Learn more about the process of collecting information for an onboarding.

Task	Service Provider	Collabrance
Gather Information	Collect (Site & Configuration) View Information Collection Overview View Configuration Form Overview	Verify & Clarify
Build Infrastructure	Install UTM & BDR Devices Install Switches Deploy New Hardware	Configure & Implement UTM Configure Data Protection
Stabilize Hardware	Ensure Devices Meet Standards (OS, RAM, Disk)	Verify Devices Meet Standards
Install RMM Tools	Install Agents and AV on Workgroups	Run Installation Script
Service Activation ("Go Live")	Provide User Orientation	Collabrance Systems Ready NOC Orientation
Deploy Email	Update Outlook Profiles Configure Phones	Create Email Migration Plan Create Accounts Migrate Data Update Public DNS

Service Activation Overview