IT Glue Asset Breakdown

Service Delivery

Overview of the different assets located within IT Glue including "Core" and "Flex" assets.

Login to IT Glue at https://myitrequest.itglue.com

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Different Types of Assets in IT Glue

Asset Types in IT Glue

Core Assets

These are the same usually across any organization.

  • it glue core assetsConfigurations: Devices detected, along with their information, the ability to add notes and make updates.
  • Checklist: Currently do not use.
  • Contacts: Can be helpful as a resource to other assets.
  • Documents: Word docs/PDFs you can import with information needed.
  • Domain Tracker: Used for finding information on an existing domain.
  • Locations: View different sites, maps,  edit details and add notes (i.e. business hours).
  • Passwords: Login information.
  • Tickets: See individual customer tickets.

Flex Assets

Tailored per company for the types of information you find most useful, and can be modified as needed.

  • About this Company
  • Applications
  • Backup
  • Email
  • File Sharing
  • Internet/WAN
  • LAN
  • Licensing 
  • Phone Systems
  • Printing
  • Wireless
  • Security
  • Remote Access