ConnectWise Training Modules
Service Delivery
Login to ConnectWise Manage at https://psa.myitrequest.com
ConnectWise Tour (Part 1)
- Logging into ConnectWise
- Using the Service Board to View All Tickets, Status and Notes
- Sidebar Shortcuts to Search Individual Tickets
- Finding More Details in the Company Tab
- Creating New Tickets Through ConnectWise or Email
ConnectWise Tour (Part 2)
- Adding Favorites
- Accessing Ticket Surveys
- Viewing Reports
Service Delivery
Learn more about our team, how we help each other, and the platforms we use to work better together!